Privacy Policy Effective Date: 01/09/2024

At OFF Gray Clothing, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information we collect we collect various types of information to provide you with a seamless shopping experience:

• Personal Information: Name, email address, phone number, shipping address, and payment details when you purchase products or create an account.

• Non-Personal Information: Browser type, device type, IP address, and browsing behavior to help improve the performance of our website.

2. How we use your information we use your personal information for:

• Processing orders and delivering products.

• Sending updates about your order status.

• Providing customer support and responding to your inquiries.

• Sending marketing and promotional emails, with your consent.

• Improving website functionality and user experience.

3. How we share your information we do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted service providers who assist with payment processing, shipping, and website hosting.

• Legal Obligations: If required by law, we may disclose your information to comply with legal proceedings or government requests.

4. Security of your information we implement a variety of security measures to protect your personal information from unauthorised access, disclosure, or misuse. This includes encryption and secure socket layer (SSL) technology for data transmission.

5. Your rights you have the right to:

• Access and request a copy of your personal information.

• Request corrections or updates to your information.

• Opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails.

6. Cookies we use cookies to personalise your experience and improve our website’s functionality. You can adjust your cookie settings in your browser at any time.

7. Third-Party links our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.

8. Changes to this policy we may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact us if you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@offgrayclothing

Local pick up address: 53 Wood Street, Mackay 4740